Privacy Policy

Introduction

OAIAO Labs Inc. ("BlackSwan," "we," "us," or "our") operates the BlackSwan platform and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, API, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

Information You Provide

• Contact information when you reach out to us
• Payment information processed through on-chain transactions (x402)
• Emails or messages you send to us
• Support requests and feedback

Information Collected Automatically

• API queries and responses
• Features accessed and actions taken
• Timestamps and frequency of use
• Request and response metadata
• IP address, browser type and version, operating system
• Pages visited and time spent

Information from Third-Party Services

• Wallet addresses used for x402 transactions
• Transaction hashes and payment confirmations

We do not collect or store private keys or seed phrases.

How We Use Your Information

We use the information we collect to:

• Provide and maintain the Services
• Process payments
• Improve our Services
• Communicate with you
• Ensure security
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with service providers who help us operate our Services, when required by law, or in the event of a business transfer.

Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy.

• API logs — 1 year
• Usage analytics — 2 years
• Payment records — 7 years (legal requirement)
• Support communications — 3 years

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit (TLS/SSL), access controls and authentication, and regular security assessments.

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, port, or opt out of certain processing of your personal information. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

Email: [email protected]